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My BT battles…

My BT battles…

The move down from Manchester to London went off relatively smoothly thanks to help from a lot of friends of mine (THANK YOU!), and two men from Zimbabwe with a van. Although being trapped for two hours in a white Transit van navigating the motorways of this great nation listening to African gospel music is a tad surreal. Although it definitely beats listening to American gospel music for an hour afterwards.

The only major hitch and hurdle so far has been with my broadband supply. A week after I’ve moved in, and three weeks after I told BT that I wanted broadband in my new place, they have singularly failed to supply it, citing all sorts of daft problems, including:
– telling me that I was a business customer and would have to call a totally different helpline
– sending me an email to announce that I was now connected to broadband. Except, how would I be able to check my email without broadband access?

Until recently, I’d always recommended BT to anyone who asked, simply because the service seemed rocket-proof. Not any more.

You’d think it wouldn’t be hard to supply a broadband service to a flat that had had it the week before from the previous tenant, but apparently it’s beyond the realms of science to begin with. Not to mention they’d also managed to switch my phone off at some point! For this reason alone, BT make THE LIST.

So, alas, blog/email semi-silence will have to carry on until I get my broadband back. Not that I’m addicted or anything, oh no. I could give up any time… anytime…

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