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Metrolink and Waterstones, you're on THE LIST

Metrolink and Waterstones, you're on THE LIST

Today, I decided that I really ought to buy a book on accessibility guidelines and web usability. Eschewing the Internet bookshop options, I thought I’d venture into Manchester Central and get the book from Waterstones. I called them, and they had it in stock, so fine. The website said they were open till 7pm, so fine. Unfortunately, the Gods would conspire against me on this.

First of all was the problem of heading into Manchester. I meandered down to the local Metrolink, bought my ticket, and waited. And waited. And waited. Eventually, a tannoy announcement said that the line was closed but there was a railway replacement service instead. Unfortunately, it had just decided to leave when the announcement was made, and thus I had to wait a long time for the long one. Then it started to rain.

The replacement bus eventually arrived, we got on, got off at the station, waited in the rain at the station till the next tram arrived, then I got off that. And walked through the rain at Manchester city centre towards Waterstones.

To find it had been closed early for a stock-take — someone could have told me that. So I had to trudge home again, repeating my journey in the pouring rain. Having not bought anything at all. The whole trip took me three hours, all in all.

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